Xsolla Roblox Customer Support
Xsolla support is varied in the negative help from xsolla support team is very dependent on the support agent you connect to.
Xsolla roblox customer support. You only need to enter the numeric value of the charge so if your code is 044 you must enter 044 in the form to verify your transaction. See xsolla verification charges for more information. Roblox is a global platform that brings people together through play. At the very least they should have taken the claim seriously and looked into it.
Nataly was helpful and communicative. Find out how you can launch monetize and scale your video games worldwide with no upfront costs using xsollas comprehensive suite of tools and services. Contact roblox customer service. Roblox server uptime anxiety roblox music code roblox bgs kelogish value list inquisitormaster roblox royale high nobody knew he was a prince top 5 mmorpg games in roblox best mmorpgs in 2018.
We appreciate your patience and understanding. Robloxs fraud prevention measures were triggered. What can i do to prevent this. Xsolla provides a detailed and searchable faq plus multiple contact options for gamer support.
You can do this by visiting the card companys website or calling the customer service number on the card. Xsolla will create a micro transaction on your financial account typically between 020 090 usd. Its clear there was no investigation and their default mode is to deny it was fraud. The supposed customer service agent at xsolla in charge of our claim who called herself kate at 265 8323 denied our claim shortly after.
Register the correct billing information with the card provider.